Refund policy

RETURN POLICY: 

We are a small, independent wellness business and deeply appreciate your support. Because of this, we are unable to offer cash refunds, but we are committed to making sure you feel taken care of.

Returns are accepted within 14 days of delivery on unopened, unused products only.

Approved returns will be issued as store credit, which can be applied toward online purchases or in-spa services at any ORA Wellness location.

A $9 return shipping fee will be deducted from the credit amount.

To initiate a return, please email us at concierge@oramethod.com with your order number and reason for return.

Thank you for supporting a small business — we truly value your trust in us.